How this site handles information.

Susman Insurance Agency operates this Santarosa site. This statement takes effect September 8, 2026.

Questions and quote requests

The forms collect a name, email address, ZIP code, reply preference, and the question or coverage context you choose to provide. After submission, the answers are sent to the agency so it can respond. They are not kept in a site database or application logs. Please keep sensitive identifying, financial, medical, account, or access details out of the forms.

Telephone and messages

A telephone call may be recorded for training or quality assurance. The caller may ask not to be recorded. Recordings and client information are not shared with third parties or affiliates without legal authority.

A text-message invitation, when used, will identify the brand. It explains the expected message frequency and notes that message and data rates may apply. It includes HELP and STOP instructions. Privacy requests and opt-out choices may be sent through the question form on this site.

Children

This page is intended for adults. A child under thirteen must have a parent or guardian's permission before using it. The agency does not knowingly collect information from children under thirteen.

Site measurement

Measurement is cookieless, honors DNT and GPC, anonymizes addresses, strips referrers, and deletes measurement records after 90 days. Visits are not linked across domains.

Changes

The agency may update this privacy statement and asks visitors to review it periodically. Questions about this page or your choices can be sent through the question form on this site.